Ahmed Hafez

• Egypt

I am Ahmed Hafez, Supply Chain Manager at Star Auto Parts (SAP) “European car brands such as “BMW and Mini Cooper, V.W. Group include Skoda, Seat, and Audi”. Open to Job Opportunity as Spare Parts Manager · Operations Manager · Sales Manager · Warehouse Manager · Supply Chain Supervisor.

Ahmed Hafez's Bio:

Ahmed Hafez's Experience:

• ▪ Supply Chain Manager at Star Auto Parts (SAP) “European car brands such as “BMW and Mini Cooper, V.W. Group include Skoda, Seat, and Audi”

  June 2020 - Present | Egypt

  ➢ Supervision Skills • Planning, Organizing, Leading, Controlling, Evaluate, Develop, Coach, and Manage teams (an effective Delegate, share Responsibility, and Productivity enhancement). Ability to Drive the Workforce towards Accomplishing Goals and Targets within a Specified Time Frame. • Ensure that appropriate communications take place throughout the location/s by Facilitating and Participating in monthly Open-Book meetings, encouraging an Open-Door Policy, and Proactively seeking Feedback from Team Members. • Experienced in Handling HR Functions like Performance Analysis and Appraisals, Payroll Management, Trained new hires, and updated employee Training Materials. Performed Potential Employee Interviews and makes Hiring Decisions. ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

• Spare Parts Consultant. at MATGR for Engineering and Trading (Electric Golf Cars, ATVs and Quads, Electric Scooters, Gas Scooters, and PTVs).

  January 2019 - July 2019 | Egypt

  ➢ Supervision Skills • Planning, Organizing, Leading, Controlling, Evaluate, Develop, Coach, and Manage teams (an effective Delegate, share Responsibility, and Productivity enhancement). Ability to Drive the Workforce towards Accomplishing Goals and Targets within a Specified Time Frame. • Ensure that appropriate communications take place throughout the location/s by Facilitating and Participating in monthly Open-Book meetings, encouraging an Open-Door Policy, and Proactively seeking Feedback from Team Members. • Experienced in Handling HR Functions like Performance Analysis and Appraisals, Payroll Management, Trained new hires, and updated employee Training Materials. Performed Potential Employee Interviews and makes Hiring Decisions. ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

• Spare Parts Supervisor, Wholesale (Retail - Dealerships - Accessories and lifestyle items), Operations, and Stock Control. at BMW Group Egypt (Rolls Royce - BMW - Mini Cooper).

  April 2014 - October 2018 | Egypt

  ➢ Supervision Skills • Planning, Organizing, Leading, Controlling, Evaluate, Develop, Coach, and Manage teams (an effective Delegate, share Responsibility, and Productivity enhancement). Ability to Drive the Workforce towards Accomplishing Goals and Targets within a Specified Time Frame. • Ensure that appropriate communications take place throughout the location/s by Facilitating and Participating in monthly Open-Book meetings, encouraging an Open-Door Policy, and Proactively seeking Feedback from Team Members. • Experienced in Handling HR Functions like Performance Analysis and Appraisals, Payroll Management, Trained new hires, and updated employee Training Materials. Performed Potential Employee Interviews and makes Hiring Decisions. ➢ Snippet Professional Accomplishment • Create BMW Egypt E-Commerce Website (First Automotive Website in Egypt). • Upgrade 83 cars to Limited Edition Cars (M Aerodynamic and Performance Cars). • Upgrade Lifestyle items to an important Sales Channel and maintain a good Accessory Display in each Branch. • Makings Initial Stocks of Accessory items (M Aerodynamic and Performance) for New Models. ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

• Spare Parts Supervisor, Wholesale - Operations - Stock Control. at NACITA Corporation, Auto Spare Parts, Brakes, Tires, Batteries.

  January 2013 - March 2014 | Egypt

  ➢ Supervision Skills • Planning, Organizing, Leading, Controlling, Evaluate, Develop, Coach, and Manage teams (an effective Delegate, share Responsibility, and Productivity enhancement). Ability to Drive the Workforce towards Accomplishing Goals and Targets within a Specified Time Frame. • Ensure that appropriate communications take place throughout the location/s by Facilitating and Participating in monthly Open-Book meetings, encouraging an Open-Door Policy, and Proactively seeking Feedback from Team Members. • Experienced in Handling HR Functions like Performance Analysis and Appraisals, Payroll Management, Trained new hires, and updated employee Training Materials. Performed Potential Employee Interviews and makes Hiring Decisions. ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

• Spare Parts Adviser, Wholesale - Operations - Stock Control. at El-kady Automotive Group Authorized Dealer for Chevrolet and Hyundai.

  June 2010 - December 2012 | Egypt

  ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

• Spare Parts Adviser, Wholesale - Operations - Stock Control. at EIM Egyptian International Motors Group (Sole Distributor of KIA Motors - Importer for Renault Automotive Products).

  July 2008 - March 2009 | Egypt

  ➢ Sales and Marketing, Supply Chain, and Stock Control Skills • Produce a Coherent and Concise Analysis basis on Major KPIs such as: 1- Monthly Purchase orders Genuine, OEM Parts + Local (Aftermarket) Parts, and Sales Value. 2- Availability analysis shows the Lost Sales Values and takes Remedial actions like Warning list, Monthly Ordering Sea Freight based on Accurate Forecasting, and Following up on Back Orders. 3- Monthly Stock Structure analysis. TOR, YTD and determine the end Idle stock vs Target. 4- Monthly Comparison analysis between Current Performance Progress (Actual Progress) versus Operating Plans and Initiates Performance Improvement Plans where necessary. • Responsible for the stock inventory performance and management of the parts and accessories stock level to all local warehouse and store in line with the agreed KPIs. To deliver the highest level of external and internal customer satisfaction and maximizing operational performance. • Rationalize inventory by achieving maximum turning the stock TOR and MOS. • Formulate Budgeting, Strategic Business, and Action Plan with following it under guidelines of higher Performance Management and to be Financially Aware (Monthly Evaluation of Operational Costs, Expenses) for the Department and Purchasing Forecasts Goals in addition to Objectives for Dealers. • Increases sales Revenue, Market share, and Maximize Gross Profit Margins GPM. • Adherence to company policy, procedures, and business ethics. • Monitor Utilization of Parts to identify (Fast and Slow) Moving items to properly Planned in maintaining appropriate Stock levels and takes the necessary steps to minimize the Accumulation of Non-Moving Inventory and Management (FIFO) while Minimizing Inventory Costs. • Market Experience (Develop and Implement Marketing plans) with identify New Market Opportunities for Parts Business Expansions and Assisting with any Internal or External Sales or Aftersales Promotions when required that assist the efforts of Sales teams and generate additional Leads. • Parts and accessories inventory control tasks. • Strong business Acumen and proven Leadership abilities engaging with Individuals at all levels and across various regions of the Organization. Build, Improve, and Maintain effective working Relationship and Coordination with all Departments, other Suppliers to ensure the Same High Level of Quality Service is Provided to Internal and Outside Dealerships and Vendors in Local Market. • Monitor supplier’s fill rate and constant BO follow up and release to avoid aged BOs from suppliers and accordingly BOs to customers. • Assists in establishing Pricing Parameters that generate Sufficient Gross Profit to produce a satisfactory profit while maintaining Customer Enthusiasm and Loyalty. Stay updated with Market Trends, Techniques to ensure Wholesale Prices are Competing in the Market. • Coordinate with the Customer Relations Department to enhance Business and effectively resolve customer Complaints about the continual improvement of Services and CSI (Customer Satisfaction Indexes). • Maintaining Logistical Structures and Processes, considering requirements of the organization process with Directs shipping and Receiving efforts to ensure Timely Processing and order fulfillment. • Coordinates a Prompt, Efficient, and Timely Flow of Paperwork. Follow up on Material Returns Process and Credit Notes. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. • Positive Friendly and Professional Manner, Demonstrates Integrity, Discretion, and Objectivity with the ability to perform well under Pressure, Handle Conflicting Demands, and Schedule works Appropriately. • Observing Statutory and other Rules for the Storage and Transportation of Dangerous Goods, Goods with Limited Shelf Life, and High-Value parts. • Ensuring that relevant Quality, Safety Standards, Legal Regulations, Labor, and Environmental protection Rules are Complied with. • Creativity, Presentation, Collaboration, Negotiation Skills, Quick Learner and Quick Thinker • Goal-Oriented, Self-Motivated, Initiative, Energetic, Multitasking Ability, and Assertive. • Excellent Analytical, Financial skills and Examine Department Financial Statements with the ability to use data to build a Compelling business case. • Strong Decision-Making skills with an Eye for Strategic Enhancement of the business. • Strong Facilitation skills to understand and Address Issues across multiple Disciplines. • Day-To-Day Operations, Automatic Data Processing ADP, Standard Operating Procedures SOPs. • Follow up for Top management. Other responsibilities and duties as assigned by management.

Ahmed Hafez's Education:

• Cardiff Metropolitan University

  2017 – 2019
  Master’s Degree in Business Administration
  Concentration: MBA in Business Management, Sales and Marketing
  Activities: • Qualification Grade: Merit. • Project Grade: Distinguished.

• Helwan University

  2003 – 2008
  Bachelor
  Concentration: Mechanical Automotive and Tractors Engineering
  Activities: • Qualification Grade: Good (70.5 %). • Last year Grade: Very Good (84.2 %). • Graduation Project: Maintenance and Troubleshooting of Diesel Engine. • Project Grade: Excellent. • Ranking: Seventh.

Ahmed Hafez's Interests & Activities: